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CUSTOMER SATISFACTION SURVEY FORM
In the course of the continual improvement of the provided sevices, in order to reach your satisfaction, IPS is conducting Customer Satisfaction Survey and requesting your valuable time to fill up this form by selected answer:
Shipping Line
Consignees
Communications Manner:
Poor
Satisfactory
Good
Very Good
Excellent
IPS Staff Cooperation:
Poor
Satisfactory
Good
Very Good
Excellent
Transactions Response Time:
Poor
Satisfactory
Good
Very Good
Excellent
Vessel Productivity:
Poor
Satisfactory
Good
Very Good
Excellent
Export Container Handling Satisfaction:
Poor
Satisfactory
Good
Very Good
Excellent
Cargo Receiving Condition:
Poor
Satisfactory
Good
Very Good
Excellent
The applied safety rules:
Poor
Satisfactory
Good
Very Good
Excellent
Booking, Inspections and Delivery related procedures:
Poor
Satisfactory
Good
Very Good
Excellent
This box assigned for any comment, proposal or other remarks you may desire to add:
Name:
Company Name:
Designation:
Contact Number:
Email Address:
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